Machine Learning with People
Just add humans

MLxP – The VUCA Management Algorithm

MLxP stands for Machine Learning with People. It’s a management algorithm that allows organisations in Volatile, Uncertain, Complex and Ambiguous (VUCA) environments to make sense of data and – with huge productivity – mine it for insight and quick, creative responses. 

MLxP was created by The Space, experts at helping companies thrive in VUCA environments.

MLxP is not a digital technology; it’s a human, solutions-based ‘technology’ that supports dialogue, collaboration, intuition and creativity.

Spot trends early to focus effort, fuel innovation


Make employee surveys effective tools to improve


Inhabit the customer perspective to create value
Spot trends early to focus effort, fuel innovation


Make employee surveys effective tools to improve


Inhabit the customer perspective to create value

It’s a Volatile, Uncertain, Complex Ambiguous (VUCA) world

It’s pointless trying to anticipate the big issues

You need to find a system – an algorithm – to spot trends early and react fast

The term ‘algorithm’ was coined in mathematics over 1,000 years ago.

Its association with modern technology suggests something complicated but its definition is pretty simple:

An algorithm is a process that solves a recurrent problem

What if there were a management algorithm to help organisations adapt to a VUCA world?


The management algorithm for a VUCA world



One of the drivers of the VUCA World is Artificial Intelligence powered by Machine Learning

MLxP stands for Machine Learning with People. What does this actually mean?

Beating the best human player at the game of Go was long deemed the ultimate test for AI and was achieved through Machine Learning. If we take a game of Go as our analogy, then Machine Learning with People can be summed up very simply.

The MLxP Algorithm

Your data is the history of the game

Your people are the machine to whom you feed that data

Let them play *

Analyse their play and create your own unique new approach

* Accounting for VUCA VARIABLES

MLxP is a powerful approach because it elegantly handles the variables in engaging large groups of people with VUCA problems.

We call these, The VUCA Variables.

VUCA Variables

When you design the ‘Play’ element of the MLxP algorithm, certain factors need to be taken into account. We call these the VUCA Variables.


Data: the problem these days isn’t finding it, it’s interpreting what it means. This can be from social feeds, CRM, Net Promotor Score, sales, staff surveys, market research…you name it.

The number of different data types and sources increases the positive impact exponentially.


The ability to reference data to personal experience

The number of different job roles, educational and social backgrounds, ethnicities, nationalities, gender identifications, political affiliations –  i.e. types of experience  – of people involved…the better. More robust conclusions and more creative outputs.


Noise is a function of elements that diminish the quality of dialogue: distractions, politics, fear, hierarchy, prejudice, stress, resistance to change, poor listening, low EQ.


Total time for people to engage with the issue under investigation (more people means more time).

The average number of different people with which each person interacts whilst engaged increases the impact of time spent exponentially.


The sum motivation of everyone involved to engage with the issue based on its personal relevance to them.

That’s exactly what we can help you do.

If you want to learn more about MLxP or the VUCA Variables, just get in touch, we’d love to chat.